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Bosch Healthcare introduces new telehealth solutions and presents outcomes

Highlights at ATA Conference 2010

Technology for better quality of life
- Wireless modem and custom messaging expand connectivity
- Bosch supports open dialogue as telehealth outcomes gain importance
- Reduced costs for healthcare system

San Antonio, Texas. Robert Bosch Healthcare, a leader in telehealth systems, will showcase a new wireless modem option and custom messaging feature for its Health Buddy® System, as well as the VitelCare™ T400 home health monitor at the American Telemedicine Association (ATA) Conference, held May 16 – 18, 2010 (booth 1339) in San Antonio. These new products will further assist elderly patients or those with chronic conditions feel more connected with their care providers, and maintain healthier, more independent lifestyles. At ATA 2010, the world’s largest scientific meeting focused exclusively on telemedicine, Bosch executives and partners will share outcomes from recent projects during panel discussions, covering a range of issues affecting the telehealth industry, healthcare providers and patients.

“Our innovative strength and successful deployments were essential factors in achieving our leading position in telehealth,” said Derek Newell, president, Robert Bosch Healthcare. “Each day, around 30,000 patients connect to their care providers using the Health Buddy System. New technologies introduced at this year’s ATA conference will further help users to take an active role in managing their health and complying with treatment.”

Telehealth With Results
With one of the largest telehealth deployments in the U.S., Bosch’s Health Buddy® System, a remote monitoring platform that serves as a daily interface between patients with chronic illnesses, care coordinators and physicians, has a proven track record of success over the past decade. As care providers access user data via the Health Buddy® System, they are early alerted of warning signs if a user’s health is deteriorating, and can actively address gaps in care, before a patient’s condition becomes critical. The goal: Improved care and reduced costs. Published results of four years of data from a Veterans Health Administration (VHA) telehealth program showed a 19 percent reduction in hospitalizations and 25 percent reduction in bed days of care for participating patients.

Wireless Modem Option
Increasing numbers of individuals are abandoning land-line phone systems, and moving purely to wireless cellular phones. Bosch Healthcare has responded to this development by offering a wireless modem for use in conjunction with its Health Buddy System. The wireless modem is simple to set up in the patient’s home and uses industry-standard encryption to keep patient data secure. For enhanced coverage in rural areas, the wireless modem automatically selects from over 20 different wireless service providers.

With the wireless modem option, healthcare providers can remain connected to as many patients as possible through the Health Buddy System. Patients with poor telephone reception or those without a land-line or an Ethernet line can continue to take advantage of the system’s benefits. Those who had difficulty with transmission previously will find it easier to adhere to their Health Buddy program with the introduction of the wireless modem option.

Custom Messaging Feature
Custom Messaging is another new feature added to the Health Buddy System. The system relies on content programs that are tailored to patients’ conditions and involve relatively fixed questionnaires—with content varying each day to assess different key aspects of care and to keep the experience fresh for patients. The Custom Messaging feature enables care providers to send customized notifications to specific patients or their entire population with the click of one button. Messages will appear on the patient’s device display on their next session, and are archived and audited by the Health Buddy® System, allowing the care provider to track when patients receive and view their messages. Potential uses for Custom Messaging include:
• A special reminder instructing a patient with cardiovascular disease to watch salt intake if a slight elevation in his or her blood pressure readings was seen that week.
• An encouragement message for a diabetes patient who has been struggling with managing glucose levels.
• A birthday or holiday message to brighten someone’s day.
• An announcement for patients to update their glucose meter’s date in accordance with daylight savings time.

T400 Home Health Monitor
Bosch will also introduce at ATA 2010 the VitelCare™ T400 home health monitor, which the company now offers through its 2009 acquisition of ViTel Net. The VitelCare T400 home health monitor primarily addresses post-acute monitoring for home health agencies and other caregivers. By providing a daily assessment of the patient’s vital signs and symptoms, the T400 alerts staff to changing conditions, so they can intervene to prevent patients from being re-hospitalized.

Advancing solutions through dialogue
Bosch telehealth systems are based on products of two telehealth pioneers – Health Hero Network and ViTel Net. Participating in ATA forums where telehealth outcomes, trends and challenges will be discussed, the company “values the opportunity to share ideas with and gain insights from others seeking to advance patient care through telehealth innovations,” said Newell. Bosch speakers and sessions at ATA 2010 include:

Monday, May 17: 4 p.m. – 5 p.m.: Concurrent Session: The Role of Compliance in Telehealth Adoption, Session 37, Room 217 B, San Antonio Convention Center
Derek Newell will moderate this panel that examines how patient compliance can greatly impact the effectiveness of remote monitoring systems. The discussion will center on data gathered through the Care Management of High Cost Beneficiaries Demonstration Project, sponsored by the Centers for Medicare and Medicaid Services (CMS) and carried out at Wenatchee Valley Medical Center in Washington and Bend Memorial Clinic in Oregon. The project began in 2006 and will continue through at least 2012.

Tuesday, May 18: 1 p.m. – 2 p.m.: Concurrent Session: Policy Support to Extend Healthcare Outside of Institutions, Session 51, Room 217 D, San Antonio Convention Center
Suneel Ratan, director, marketing and reimbursement, Bosch Healthcare, will participate in this panel discussion, focused on policies needed to advance the adoption of telehealth technologies to improve care and reduce costs.

Monday, May 17: 1:15 p.m. − 2:15 p.m.: Industry Executive Roundtable (ER Session 3), Concourse Level, Plenary Ballroom C
Bosch’s Derek Newell and other corporate executives will discuss the future of telehealth -- sharing observations over the past year and activities needed to address critical issues for the future.

The Bosch Group is a leading global supplier of technology and services. In the areas of automotive and industrial technology, consumer goods, and building technology, some 275,000 associates generated sales of 38.2 billion euros (roughly $53 billion) in fiscal 2009. The Bosch Group comprises Robert Bosch GmbH and its more than 300 subsidiaries and regional companies in over 60 countries. If its sales and service partners are included, then Bosch is repre¬sented in roughly 150 countries. This worldwide development, manufacturing, and sales network are the foundation for growth. Each year, Bosch spends more than 3.5 billion euros ($5 billion) for research and development, and applies for some 3,800 patents worldwide. With all its products and services, Bosch enhances the quality of life by providing solutions which are both innovative and beneficial.

In the U.S., Canada and Mexico, the Bosch Group manufactures and markets automotive original equipment and aftermarket products, industrial drives and control technology, power tools, security and communication systems, packaging technology, thermotechnology, household appliances, solar energy and healthcare products. Having established a regional presence in 1906, Bosch employs over 20,000 associates in more than 70 locations, with reported sales of $7.3 billion in fiscal 2009. For more information, visit www.boschusa.com.

Robert Bosch Healthcare Inc. is a fully-owned subsidiary of the Bosch Group providing innovative telehealth systems. The product spectrum ranges from patient terminals, through fast and secure transmission of health data (vital parameters), to comprehensive evaluation software for healthcare professionals. Bosch Telehealth strives to improve diagnostics and treatment with systematic patient involvement. Bosch Telehealth supports healthcare professionals at clinician and patient interfaces, as well as funding bodies, in providing enhanced and regular care services for patients with chronic conditions, allowing them to lead happier and healthier lives thanks to continuous healthcare monitoring in their own home environment. For more information, go to www.bosch-telehealth.com.

Highlights at ATA Conference 2010 - May 2010


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