Press release #eBike Systems
Share pressrelease

Bosch enables emergency call outside the car

New Sfara solution expands eCall service

Matt Haran

Matt Haran


Frankfurt am Main / New Jersey – Bosch Service Solutions, the leading solution provider for mobility services, is expanding its eCall service beyond the car. Thanks to a new app users can trigger an automatically generated emergency call outside of a car, for example from a bicycle, electric scooter, motorcycle or bus. This is made possible through cooperation with American mobile security solutions provider Sfara which developed this app-based technology. Drivers and providers of eCall services, such as car manufacturers, fleet managers and vehicle insurers, all benefit equally from the expanded solution. The services are available worldwide with immediate effect.

"This solution complements our eCall service. It connects seamlessly the sensors from the smartphone with our mobility service experts, as well as a network of emergency response centers. The result is a fast, high-quality service that covers the whole world," explains Catrin Möhwald, Head of Global Sales and Business Development for Mobility Services at Bosch Service Solutions. This new technology can be used anywhere in the world and can be tailored to the specific customer needs. The Bosch eCall service is currently available in over 50 countries and 16 languages.

Seamless and comprehensive safety solution

The smartphone technology developed by Sfara allows users to take the functionalities of an eCall and emergency call with them wherever they go, whether traveling on foot, by bicycle, electric scooter, motorcycle or car. For this, the technology combines the data from the various sensors installed in the smartphone, such as the acceleration and GPS sensors. In addition to the smartphone automatically detecting and reporting an accident, users can now receive help in the event of personal emergencies. If the person taps the smartphone surface three times, the app automatically initiates an emergency call by sending the relevant data, whereupon a Bosch mobility service expert will call back and, if necessary, alert the emergency response center directly.

New mobility calls for new approaches

"There is no doubt that the way people move is changing," says Erik Goldman, CEO of Sfara Inc. "Car sharing, electric cars and automated vehicles have long since started a revolution in mobility. In addition to connected cars, many non-networked vehicles, bicycles, electric scooters, motorcycles and pedestrians will continue to share the roads. That's why we need to rethink security. Our solutions seek to give people a digital guardian angel at their side that they always carry with them in their smartphone."

Tags: eBike

About Bosch eBike Systems

A new generation of bikes is taking town and country by storm and is already a part of eve-ryday life. eBikes are a modern means of transport for modern people: people in a hurry and people who prefer to take it easy, the fit and the comfort lovers, commuters and pleasure cyclists and, of course, young and old. The tailwind of technology-leading eBikes made by what are already more than 50 leading brands in Europe is powered by components that Bosch is developing to perfection. The Bosch portfolio ranges from the highly efficient drive unit (motor and gearbox) and high-quality batteries to a smart on-board and cycle computer that can be used intuitively. Perfect coordination of components holds the key to typical Bosch performance in terms of both comfort and efficiency. Like other Bosch products, the eBike systems benefit from the Bosch Group’s technology and production know-how. From conception and engineering to manufacturing, marketing and after-sales service, Bosch eBike Systems constantly set new standards for the eBike industry. The Bosch Group’s experience in the areas of electric motors, sensor technology, displays and lithium-ion batteries ensures that Bosch eBike systems use technology that is invented for life and that eBike users have their fun.

For more information please visit

Download pressrelease